Most organisations we work with aren’t invisible online, they’re just misunderstood.
They’re doing the work.
Publishing content.
Showing up consistently.
But their message doesn’t land clearly, and trust doesn’t compound the way it should.
These gaps rarely show up in analytics but they’re felt internally every day.
We help trust-based organisations be found, understood, and seen online.
We test your site against WCAG 2.1 accessibility standards to ensure you aren't risking funding or excluding users.
We identify "invisible" vulnerabilities in your forms and data handling before they become liabilities.
You get a plain-English "Traffic Light" report (Red/Amber/Green) showing exactly what to fix to protect your reputation.
In sectors where credibility matters, legal, health, education, and advocacy, we understand visibility can’t be forced.
It’s built slowly, through clarity, consistency, and signals that compound over time.
Our work is designed to support that reality, not fight it.We understand the weight of your work. Our approach removes the overwhelm and uncertainty. You get a partner who handles the digital work whilst you focus on what you do best, helping people.
Outcomes that matter, not a list of features you need to decode.
Your organisation appears when people in your area search for help. Local SEO and Google Business Profile optimisation ensure you’re visible to those who need you.
A clear, mobile-friendly website that reflects the quality and importance of your work. No outdated information or confusing navigation.
People can reach you without friction. Clear calls to action, accessible design, and straightforward contact options.
Ongoing content and site care, monthly reporting in plain English, and a team who understands your sector. You’re never left wondering.
We’ve worked with organisations across legal services, cultural institutions, and community groups throughout Sydney and Australia. We understand the care required when your work involves vulnerable people, sensitive topics, and high-stakes outcomes.
Confidentiality and respect are not optional — they’re foundational to how we work.
Your website belongs to you. If we ever part ways, you take everything with you.
We document what we’ll deliver and when. No ambiguity, no moving goalposts.
Monthly updates you can actually understand and share with your board or team.
We don’t lock you into proprietary systems or make leaving difficult. That’s not how trust works.
Posted on Sanctuary BPD Carer Support GroupTrustindex verifies that the original source of the review is Google. Working with **Marzipan Media** was a great experience, especially for our not-for-profit community group. With our shoestring budget, we needed a website that was affordable but still welcoming, accessible, and effective — and Marzipan Media delivered exactly that. They took the time to understand who we are and who we support, creating a site that feels warm, inclusive, and easy to navigate. They also helped us improve our visibility online through smart content structure and search-friendly design. Since the new site launched, we’ve seen a steady increase in visitors and more people reaching out for support and information. Marzipan Media combined professionalism with genuine care for our mission, and it shows in the results. We’re grateful for their help and would happily recommend them to other community organisations looking to help more people by strengthening their online presence.Posted on Matt ZeremesTrustindex verifies that the original source of the review is Google. Ben was good to work with and did what he said he’d do. Explained things clearlyPosted on Serena OwenTrustindex verifies that the original source of the review is Google. We have a lovely website customised to our very specific needs. MM also provides extra advice when needed, is super helpful, and easy to work with!Posted on Miranda TomTrustindex verifies that the original source of the review is Google. Marzipan Media recently helped us build a beautiful website – Ben was extremely helpful, willing to explain and share in-depth knowledge, answering any questions we had from content, to site speed and SEO. We're very pleased with the outcome of the site!Posted on XtilliusTrustindex verifies that the original source of the review is Google. Ben is clearly a man with a lot of experience. His knowledge of marketing, design and targeted SEO makes him an excellent ally to any modern business.Posted on Chrissie Coconut Spice YogiTrustindex verifies that the original source of the review is Google. Ben Adams has been amazing at helping me to build a new website. He has lead the way and recommended themes all along the way, offering his professional advice to meet my needs. Going over and above to get the work done and doing a lot of the hard work moving my website over! I would highly recommend!Posted on James EvansTrustindex verifies that the original source of the review is Google. Ben’s done some great work over the years. In particular some really good results working on social advertising.Posted on Anukorn CTrustindex verifies that the original source of the review is Google. Ben is always willing to go the extra mile for his clients. He was a fantastic resource for me - someone building a brand for the first time.Posted on Tanja KegelTrustindex verifies that the original source of the review is Google. MM gets the job done. Great expertise, individual service & advice.Posted on Jade WoodTrustindex verifies that the original source of the review is Google. We have used Marzipan for years on many different pieces of work. Ben is always happy to help, very knowledgeable and a real problem solver. I would high recommend Marzipan to absolutely everyone!
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